Frequently Asked Questions

We suggest you bring with you a few photocopies of your passport’s personal page which includes the picture, and that you carry one of these photocopies with you each time you leave the ship. For your protection, we require that your passport expiration date not occur within six (6) months of the sailing termination date. For questions specifically related to COVID-19, more information can be found further down on this page. Guests who apply electronically will be required to present their ESTA authorization approval receipt in order to board the vessel on applicable voyages. Please contact the Embassy (Consular Services) of each country on your sailing itinerary or the visa service of your choice for specific visa requirements, information, forms and fees for your nationality.
If you booked your cruise via a Travel Agent, please contact your travel agent to make a payment or change your booking. If you have booked directly with Celebrity Cruises, you can make a payment on the mobile app by accessing your reservation following the steps below. If you’ve booked through a travel advisor, they should provide an invoice and balance due to you. Yes, once you’ve made a toward on a cruise, you’ll receive an invoice to the email address provided when you booked your reservation. Guests can always view the most up to date pricing including taxes, fees and port expenses on our website.
100 Unity Points converts to $1 USD, unless otherwise stated, (conversion rates may apply) on qualifying purchases. Members can earn Unity Points and Tier Credits on qualified room rates when booked direct through Hardrock.com. To earn Unity Tier Credits and Unity Points for hotel rooms, a qualified stay must be booked directly with participating Hard Rock Hotels. 100 Unity Points convert to $1 USD, unless otherwise stated, (conversion rates may apply) on qualifying purchases at participating restaurants, bars, hotels, lounges and retail stores.

How Do I Choose My Destination

CocoCay is divided into neighborhoods, so it’s easy to choose the right setting for your mood—or to roam between each one. You can enjoy this offer on up to two eligible cruises booked during the offer period, per Captain’s Club member. Those who travel solo in a stateroom will be awarded bonus points based on the rules of the brand you choose to apply points to.

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Or you could pick a similar itinerary that included the Chilean Fjords, an area of vast glaciers, narrow channels, and jagged peaks. You could sail between Buenos Aires and Valparaiso with two ports of call in wild and beautiful Patagonia, as well as two in sophisticated Uruguay, and a day in Puerto Madryn, Argentina. Celebrity offers a wide variety of South American cruises with many exciting ports of call. What are the typical ports of call on a South America cruise? The seasons are reversed in the Southern Hemisphere, so the warmer months, from November to March or April, are the best time to cruise, which is when our Celebrity Eclipse will be sailing the region in 2024.

How Do I Choose My Destination

The 99S bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks. The 119 bus travels along Kennedy Boulevard into Bayonne and stops on request every three blocks. Most ports will offer for-purchase transportation to and from the pier on the day of sailing and returning.

• CDC to ensure all laundered goods, including towels, bed linens, and cloth napkins, are fully sanitized.
• Are there any specific vaccinations or health requirements to cruise in Mexico?
• If you have been treated onboard Celebrity Cruises, and need to request your medical records, please fill out the medical request form.
• If you’ve purchased a drink package, this will apply on the island, too.
• For bookings made outside of the countries listed above, a different cancellation policy may apply.

Click “”Plan My Cruise”” to purchase and schedule items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions. Here, you can also explore your itinerary, find essential Before You Board information like the Port Address and book add-ons like Flights, Hotels, Transfers and Insurance. Please refer to helpcenter.affirm.com for specifics regarding loan approval and payment. For example, if your flight is canceled and rebooked the next day, you will be able to file a claim for money spent on hotels and meals while delayed with CruiseCare.

• Currently, the accessible shore excursion program is available throughout several Caribbean, Baltic and Mediterranean ports.
• When returning to the ship, guests will be dropped off on the mainland side of Nassau Cruise Port, where they can enjoy local shopping and activities prior to embarking.
• For instance, if a question relates to a password change, it should be tagged as “Account” and “Security.” Whatever approach you choose for organizing your information, always prioritize ease of access
• This is a fixed cost, so you will pay the same fee whether ordering one dish for one person in a stateroom or ten separate items for four people in a stateroom.
• Guests may contact Guest Relations or refer to Celebrity Today for specific minimum drinking age information on their cruise vacation.
• I’d like my day at CocoCay to reflect the level of luxury I enjoy in The Retreat on board.

Guests/travel partners will need to contact a Flights by Celebrity Specialist who will make the requested change. Additional fees and penalties will apply at the time of re-use. Usually check in luggage is prohibited, there is not an option to pre reserve seats or request upgrades, and the guest is not able to change the flight or cancel for a refund. Most air carriers charge a fee for early seat assignment requests and when this occurs you will be directed to contact the airline directly to confirm your seating. Yes, you can request seat assignments in instances where the airline makes them available to Celebrity Cruises®. Or you can contact your travel agent and request Flights by Celebrity℠ to complete your booking to ensure you receive all the premium benefits that Celebrity Cruises’ air program provides.

Any purchase of virtual goods is completely optional and not required to play or enjoy any of the products. What are the requirements for applying for a Unity by Hard Rock Mastercard® Credit Card account? To modify or cancel your casino reservations, expand the specific casino reservation on the Reservations page.

How Do I Choose My Destination

Finally, one-way cruises between Singapore and Sydney visit Bali, Darwin, Cairns, and Airlie Beach, giving you a taste of Asia as well as different Australian ports. A 10- or 11-night cruise between Auckland and Sydney visits eight or more different locations in New Zealand, including Dunedin, Christchurch, Wellington, and the serene Milford Sound. We also offer several itineraries that take in both Australia and New Zealand. Australia wine cruises take you to some of the country’s top wine-growing areas, including Melbourne’s Yarra Valley and the Barossa Valley outside Adelaide.
Embarkation day when each guest is permitted to bring onboard with them one (1) bottle of wine (which is subject to a corkage fee) per guest. Ship’s personnel may request verification of a guest’s age to verify they are of age to consume alcohol pursuant to this policy. The ship’s staff may refuse to serve alcoholic beverages to any guest who does not consume alcohol responsibly, including those who have purchased an all-inclusive beverage package. These requests are made to provide a comfortable shipboard environment for everyone. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognize that some of our guests smoke. Establishing and articulating a Guest Conduct Policy helps ensure that all tip top casino bonus guests are able to enjoy a fantastic, safe and secure cruise experience.